Hairfinity Reviews

I have never received my order, the customer service line is unavailable and the person who answers the emails is sending me invalid links.
Keep away at all costs.

I made an order for two items. The delivery took a while. One was finally delivered in a flimsy grey bag the same size as the item(vitamin bottle). I tore it open and took the item out. The second Item did not come with it. I waited a few more days and then emailed asking where my second item is. I had logged on to try to track delivery and I kept getting a "404: This page could not be found". Clearly my mail was not read. I instead received a template response advising me to:
1) photo of the front of the box or package with the weight and order number visible
(2) photo of the actual product received inside of your box
(3) photo of the outside of the box and inside with products in it.
I have explained more than twice, there was no box. It came in a bag. Yet I have received the exact same template email. I have sent a photo of the vitamin bottle I received and at this point, I have gone past wanting the second item and just want a refund. This is a deliberate attempt to not meet their obligations and refusing to refund. I will have to treat this as fraud. They have not addressed my concerns about delivery, the fact I cannot track my delivery due to the consistent error message, they have made no attempts on their end to find out why only one item was sent out and if the other is en-route or not.

BUYER BEWARE. Something in these products is making me drowsy and sleep too deeply at night. I stopped taking them for the past few days and my energy levels have returned. I looked up the amino acids and one of them has been known to improve sleep patterns in insomniacs. When I contacted the company, they got defensive and claimed I was outside of their return period. They conveniently changed their return policy from 30 days from receipt of product, to 30 days of purchase of product which means I could not get a refund. I will NEVER do business with them again.

Everything is nice but I couldn't sign in to my previous account even when I did forget password... so I had to create new one

I absolutely love the products & they truly work! Shopping on the website is also very informative & easy to navigate.

Great customer service !! product quality is the best, i had a result really soon, i’m so thankful to this brand !

Thank you guys for giving me my hair back. I' m going natural now, so it' ll be better than ever.

I would like to get discounts I am a regular buyer have so many rewards points but they don't reflect on my purchase still I have to pay the same value

My first experience with Hairfinity customer service was horrible. It was a total nightmare. Some senior customer service personnel had to step in to rectify the damage caused by her junior staff. I'm grateful.

The German Hairfinity website is expensive. A bottle of Hairfinity costs 30 while it sells for$25 in the US. The product is good. I have no complaints about that.

great products for hair growth I just love the Botonical oil & shampoo &condition plus hair vitamins thanks Hairfinity

I've tried Hairfinity several times in the past, but was not consistent. Now, I've been using for 21/2 months and see some growth. I can't wait to reach my 6months mark :)

I'm looking forward to using the vitamins. I'm hoping for great results. Hopefully I can begin to purchasing other products after a 2 month session.